Thank You Sherlock

Thank You Sherlock

In the early morning hours, we we alerted by Sherlock, our monitoring device, of a low temperature in one client’s home. A couple of our employees were sent to investigate. They confirmed the low temperature in the home and the fact that the boiler was not working. We...

It Didn’t Smell Right

Geez, we have a really good team. Hats off to Ron and Sonny, two of our stellar employees. They discovered a gas leak at a client home. They reported it to us.   We contacted the gas company. The source of the leak was identified and repaired in about three hours. So...

No Heat

While providing access to a client home for a contractor in early January, we discovered that the heat in the home was out. We made the necessary calls and the plumber was shocked to hear about the heat being out. He stated that the boiler had just been serviced three...

It Was A Great Year

Well, 2022 was a great year. We saw growth. We hired additional employees. And we had 13 saves throughout the year. A save is a situation that we come upon, during the course of our work, that would have been a major problem for the home owner if we were not there. We...

A Slithering Save

As they say in the business, “You never know.” We went to a client home and immediately knew there was a problem, because it was cold in the home. The thermostats were all set to 62°, but it was 42° in the home. We could not get the furnace going with the reset...

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